行动学习3.0――从“过程引导”到”思维引领”

问题解决的实战图书，适合需要快速解决问题的你

本书从行动学习专家的内容辅导、过程引导、思维引导三大职责出发，重点针对团队如何更高效地解决问题等痛点，介绍了从项目收益高达百万元到千万元的众多项目中提炼出来的如何用行动学习解决问题的思维模型和工具，帮助企业真实、快速地解决问题。此外，书中重点介绍了如何成为兼顾"过程引导”和"思维引领”的行动学习专家，并配有真实案例，具有很强的实操性，简单实用，使你可以成为问题解决专家。

"张峰
行动学习3.0创始人、实战派问题解决专家、广东省企业培训研究会常务理事，西北工业大学EMBA。
曾任职于大型外资集团公司，近10年来专注于行动学习领域，而且实战效果广受客户好评。
服务的客户涉及移动互联网、新能源、生命科学、金融保险、通信、房地产、制造行业，以及政府和高校。累计完成了500多个真实课题，其中年收益过百万元的课题近百个，年收益过千万元的课题几十个。
"

目 录
章 模式篇――我的方法论有何不同·········································1
行动学习的基础·····································································2
行动学习的价值·····································································3
行动学习的引入契机·······························································6
行动学习的五大要素·······························································7
行动学习专家的三大职责························································8
行动学习大三线模型·······························································9
第2章 思维篇――怎样思考才更靠谱··········································11
X轴：课程逻辑线································································12
四大要素············································································12
两向推理············································································31
三位一体············································································40
一个模型············································································43
第3章 流程篇――五步流程应如何规划·······································49
发现问题（S1）··································································51
澄清问题（S2）··································································72
分析问题（S3）··································································81
制订方案（S4）··································································95
管控过程（S5）·································································101
第4章 表单篇――表单如何助力思维落地···································110
Y轴：课题研究线·······························································111
表单01：课题澄清表···························································112
表单02：课题分析表···························································118
表单03：方案逻辑图···························································142
表单04：行动计划表···························································146
表单05：指标追踪表···························································149
第5章 汇报篇――思考与呈现如何无缝对接································154
Z轴：课题汇报线·······························································155
行动学习汇报五结合····························································155
行动学习汇报框架·······························································161
第6章 评价篇――如何以终为始看评价······································168
行动学习项目评价的意义·····················································169
“三听三看三转变”之“三听”··············································169
“三听三看三转变”之“三看”··············································173
“三听三看三转变”之“三转变”···········································176
后记：万法归宗，重回常识·······················································181
参考文献················································································182